Frequently Asked Questions
What brands do you carry?
We carry a variety of top brands including Jordan Craig, Hudson Outerwear, Yeezus, Maison De Rois, Air Jordan, Lacoste, Nike, Monkey Money, and Puma.
How can I contact customer service?
You can contact our customer service team by emailing us at Sales@iconsapparelkicks.com. We strive to respond to all inquiries within 24 hours.
Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on your location.
What is your return policy?
We offer a 30-day refund policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the items are in their original condition and packaging.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier's website.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal. Our checkout process is secure and encrypted to protect your payment information.
Do you offer discounts or promotions?
Yes, we periodically offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.
How do I know if an item is in stock?
All available items are listed on our website. If an item is out of stock, it will be indicated on the product page. You can also sign up for restock notifications.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us at Sales@iconsapparelkicks.com as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
What sizes do you offer?
We offer a range of sizes for each brand and product. Size availability is listed on the product page. Please refer to our size guide for detailed measurements and fitting information.